Effective Date: June 14, 2025

Welcome to On The Run Pizza! These Terms and Conditions (“Terms”) govern your use of our website and online ordering platform, powered by Wix Restaurants. By browsing our site, creating an account, or placing an order, you agree to these Terms. Please read them carefully.

All orders placed through our website must be paid in full at checkout using accepted payment methods. Prices are in U.S. dollars and may change at any time without notice. Applicable taxes and delivery fees will be calculated at checkout.

Orders placed on our website are fulfilled through DoorDash Drive, a professional third-party delivery partner. While we ensure every order is made fresh and on time, we are not responsible for delays, delivery times, or changes in food temperature once the order leaves our location.

If something’s not right, we want to know. To request a refund or replacement:

• Contact us at ontherunpizza@gmail.com within 30 minutes of receiving your order.

• Include your name, order details, and a brief explanation of the issue (photos if possible).

Refunds and replacements are evaluated case-by-case. We do not offer refunds due to:

• Taste preferences

• Delays caused by third-party delivery

• Incorrect addresses or customer unavailability at delivery

• Requests made beyond the 30-minute window

Orders placed through apps like DoorDash or Uber Eats must follow those platforms’ refund policies.

When you create an account on our site, we collect and store basic personal information (such as name, email, phone number, and order history) to improve your experience. By using our site, you agree to:

• Provide accurate and up-to-date information

• Keep your login credentials secure

• Be responsible for all activity on your account

We do not sell or share your personal information, except when needed to process your order (e.g., for delivery with DoorDash Drive). You may receive emails from us for order updates or occasional promotions. You may unsubscribe from marketing emails at any time.

For more information, please see our Privacy Policy.

All content on our website — including our name, logo, menu items (including our signature Lobster Pizza), designs, and media — are the property of On The Run Pizza. You may not copy, reproduce, or distribute our content without written permission.

You agree not to misuse our website, submit fraudulent orders, or interfere with the functionality or security of our platform. We reserve the right to block or cancel service to any user violating these Terms.

Menu items, pricing, and services may vary and are subject to change without notice. We may temporarily pause service or limit orders during peak hours or special events at our discretion.

If you place an order through a third-party platform (such as DoorDash or Uber Eats), please note that their terms and conditions apply. We are not responsible for refunds or service issues for those orders and cannot modify or cancel them directly.

We reserve the right to cancel orders, restrict access, or refuse service to anyone at our discretion, particularly in cases of fraud, harassment, or abusive behavior.

If you have any questions about these Terms, please contact us:

📧 ontherunpizza@gmail.com

We may update these Terms from time to time. Continued use of our website or services after changes are posted indicates your acceptance of the revised Terms.